Terms of Service

These Terms govern your purchase and use of digital products sold at quotebeforedark.com ("the Site"). By purchasing or downloading anything from the Site, you agree to these Terms. If you don't agree, don't purchase.

1. What you're buying

We sell digital products: spreadsheet templates, document templates, written guides, and workbooks, delivered as downloadable files. Some purchases include a service component (see section 5). Nothing sold here is a physical product, a subscription, or a software service — you download files and keep them.

Product descriptions on the Site describe what is included. Templates are provided in common formats (.docx, .xlsx) intended for use with widely available software. We don't guarantee compatibility with every application, version, or operating system.

2. Your licence to use the templates

On payment, we grant you a perpetual, non-exclusive, non-transferable licence to use the files in your own business. Specifically, you may:

• Edit, rebrand, and customize the files with your own company name, logo, rates, and terms
• Use them on an unlimited number of your own jobs, quotes, clients, and projects, for as long as you like
• Share them internally with your own employees and staff for use in your business

You may not:

• Resell, redistribute, sublicense, or give away the files, whether edited or unedited, whether for money or free
• Include them in any product, course, membership, template pack, or bundle you offer to others
• Post them publicly, upload them to file-sharing or template sites, or make them available for download
• Use them to create a competing product

We retain all copyright and intellectual property in the original files. Documents you produce using the templates — your actual quotes, contracts, and invoices to your clients — are yours.

3. Payment and delivery

All prices are in CAD and are one-time charges. There are no subscriptions, recurring charges, or automatic renewals. Applicable taxes may be added at checkout.

Payments are processed by Stripe. We never see or store your full card number — see our Privacy Policy.

Download links are delivered by email to the address you provide at checkout, normally within minutes. If your files don't arrive, check your spam folder, then email us and we will send them directly. Delivery problems are not a reason you lose access to what you paid for.

Optional add-ons ("order bumps") and post-purchase offers ("upsells") are separate, clearly priced items you actively choose. Each is charged separately and shows on your card statement as its own transaction.

4. Refunds — the 30-Day One-Job Guarantee

To request a refund, email support@quotebeforedark.com from the address you purchased with, within 30 days of the purchase date. Refunds are issued to the original payment method and typically appear within 5–10 business days depending on your bank.

Refunds apply per product. If you bought several products and only want to refund one, say which.

We may decline refunds where there is evidence of abuse — for example, repeated purchase-and-refund cycles, or redistribution of the files in breach of section 2.

Done-For-You Setup (section 5) is refundable in full before we begin customization work. Once your customized files have been delivered, it is refundable at our discretion, since the work has been performed.

If something has gone wrong, please email us before filing a chargeback. A chargeback costs us the disputed amount plus a fee and takes months to resolve; an email takes us a day and usually gets you your money faster.

5. Done-For-You Setup (service terms)

If you purchase Done-For-You Setup, you also agree that:

• Delivery depends on you. We customize your files from the intake form we send you. Our stated turnaround (currently 3 business days) begins when we receive your completed intake form and logo, not at the moment of purchase.
• If we don't receive your intake within 60 days, we may treat the order as complete and unclaimed, or issue a refund at our discretion.
• Customization means applying your branding, business numbers, and standard terms to our templates. It does not include drafting bespoke legal clauses, custom software, or work outside the described scope.
• The included call is approximately 30 minutes, scheduled by mutual availability. Missed calls can be rescheduled once as a courtesy.
• Monthly capacity is limited. If we're full, we'll tell you your delivery date before charging you, or refund you.

6. Templates are not legal or financial advice

The contract, estimate, change order, lien waiver, and invoice templates are general-purpose starting documents. Laws governing construction contracts, deposits, liens and holdbacks, consumer protection, cancellation rights, and licensing vary significantly by province, state, and municipality — and several jurisdictions mandate specific statutory wording that our templates do not attempt to replicate.

You are responsible for having a licensed lawyer in your jurisdiction review any document before you use it with a client, particularly for high-value work. Similarly, the pricing calculator performs arithmetic on numbers you supply; verifying that those numbers reflect your actual business is your responsibility, not ours.

7. No earnings or results guarantee

Our materials describe pricing methods, sales processes, and outcomes that some contractors experience. They are illustrations, not promises. Any figures, ranges, or examples given on this Site or in the products are for illustration only.

We do not guarantee that you will win more jobs, increase margins, earn any particular amount, or achieve any result. Your results depend on your market, your trade, your pricing, your execution, and factors outside anyone's control. Many people buy business materials and never implement them; implementation is on you.

8. Disclaimers and limitation of liability

The products are provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the maximum extent permitted by applicable law, our total aggregate liability to you for any claim arising from or relating to the products or the Site is limited to the amount you actually paid us for the product giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or disputes with your own clients — including any arising from your use of, or reliance on, a template or a price calculated with our spreadsheet.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or anything else that cannot lawfully be limited.

9. Acceptable use

Don't attempt to gain unauthorized access to the Site, its files, or its infrastructure; don't scrape, probe, or attack it; don't use it to break the law. We may terminate your licence without refund for a material breach of section 2 or this section.

10. Changes to products, prices, and these Terms

We may update products, change prices, or discontinue anything at any time. Price changes don't affect purchases already completed, and you keep the version of the files you bought. If we update a product's files, we'll generally make the update available to previous buyers, but we're not obliged to.

We may revise these Terms; the "Last updated" date above will change. The Terms in force at the time of your purchase govern that purchase.

11. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of Ontario have non-exclusive jurisdiction over any dispute, which means you may also have rights to bring a claim in your own jurisdiction where local consumer law gives you that right.

12. Contact

Email: support@quotebeforedark.com